Reservation Confirmation, Cancellation
and General Policies
RESERVATION AND CANCELLATION POLICIES
50% Reservation Deposit is due upon booking.
Balance of payment, including Security Deposit, is due
upon day of arrival. Green
Mansions accepts Visa, MasterCard, Travelers
Checks and cash payments.
Cancellation of a reservation 30 days or more prior to the
date of arrival, Green Mansions will provide refund of the
deposit, less 5% Cancellation Fee. All other cancellations will result
in full forfeiture of deposit.
CLEANING CHARGES -
MAXIMUM OCCUPANCY - SECURITY DEPOSIT
Cleaning Fees:
Cleaning Fees are mandatory and are in addition to the
rental rates. The fee for cleaning is between $60.00 - $100.00 depending on the number of people and bedrooms.
Your residence will be clean and in good condition when
you arrive. We provide two rolls of toilet tissue per
bath, bath soap,
dish detergent, dishwasher detergent, one roll of paper
towels, three kitchen bags and assorted cleaning
materials. If you require additional supplies during your
stay, there are local stores with convenient hours. Green
Mansions supplies sheets for each bed and towels for each
person in the accommodation. If you require additional
towels, please come to the office during normal business
hours.
We suggest that you bring personal preference items such
as shampoo, toothpaste, body lotions, hair dryers, etc. We
also suggest that you bring beach towels, as Green
Mansions' towels are not provided for that purpose.
GENERAL DESCRIPTIONS & AMENITIES:
The rentals are located in different areas of the property.
The beach, tennis courts, office and laundry room are a
short walk from most accommodations, however, ample
parking is provided. All Green Mansions living rooms have
a wood-burning fireplace to be used with caution. Bundles of wood can be purchased at local stores.
Every residence includes a fully equipped kitchen with a
stovetop, oven, full-sized refrigerator, microwave and
dishwasher. Some have a washer/dryer combo, but a
coin-operated facility is on property.
Nearby supermarkets are open convenient hours for grocery,
drug and toiletry purchases. All residences have at least
one television with a DVD. Some
residences have limited satellite television service. Every residence has a
patio or balcony with some type of outdoor grill. Cell phones do not work
well on Green
Mansions property (mountainous terrain). They will work in
Chestertown and south of Warrensburg. Green Mansions
residences are not air conditioned. There are either
ceiling fans or portable fans in the bedrooms.
DAY GUESTS - PARKING - CHILDREN - SMOKING
- PETS
Parking: Residence parking is provided for up to two vehicles.
Children are always welcome at Green Mansions! However,
children may not be left unsupervised in any rental
residence at any time. Parents are also advised to
supervise their children at the lake, tennis courts and
along the roadways. Everyone is asked to follow the posted
rules at the Beach and Tennis Courts and to follow rules
of courtesy while in each residence.
Quiet time at Green
Mansions is from 11:00 pm nightly until 8:00 am the next
morning.
The Security Deposit may be withheld if complaints are
received from other occupants.
Violators may also be subject to ejection from the property.
Thank You for Not Smoking at Green Mansions. We request that you smoke outside the residence. We ask that you do not throw butts in the
woods to prevent the risk of fire.
Pets: Are allowed on an individual basis
IMPORTANT:
Green Mansions residences
are listed for maximum number of people based on safety
requirements, as well as hot water and sewage capacities,
not just the number of beds. In the case of large parties,
wait at least 15-20 minutes between showers for best
conditions. 24-7 maintenance is available for emergency
situations.
Upon check-in, we ask that you inspect the
residence carefully. If you find damaged items, need
additional linens or amenities, or have any issues with
the condition of the residence, report them immediately.
Call the office and let someone know your problem. Please call
home numbers only if it is an emergency.
We will do everything possible to service your needs as
soon as possible.
Green Mansions is not responsible for loss of satellite
TV, electric service and water supply due to weather
conditions or wear & tear breakdown during your stay.
No credits will be issued due to loss of any services
beyond our control.
Green Mansions is a
residential community with guidelines for proper conduct.
In the event that any owner or other renter has a
legitimate complaint about a renter during their stay,
the security deposit will be withheld and further action
will be taken, if necessary.
Thank you for your cooperation!
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Rentals
Green Mansions
Accepts the Following Credit Cards:
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